Japan Centre - Japanese Food consultant
Are you a Japanese product expert? Great sales pitch? Great communication? Up for a challenge? Apply now!
Location: West London and Soho
Working hours: Shifts are scheduled between 12:00 - 18:00 (subject to change), including weekdays and weekends. On average, 20-35 hours per week, with the potential for up to 45 hours during peak periods.
Pay rate: Competitive
About the Role:
Japan Centre is seeking passionate individuals to join our team as Japanese Food Consultants. This role is perfect for those who have a love for Japanese cuisine and culture, and who enjoy interacting with and educating others.
Main Duties and Responsibilities:
Deliver exceptional in-store customer service while providing insights into our Japanese food products
Conduct food sampling sessions, engaging customers with product knowledge, cooking and preparation tips
Upselling and driving add-on sales
Translating and explaining product labelling from Japanese to English, how to use instructions and product USPs
Maintain cleanliness and organisation of the sampling areas, ensuring all food safety and health standards are met
Assist in stock rotation and replenishment of sampling materials and products
Collaborate with the team to maximise customer engagement and sales through effective product sampling
You are required to be on your feet throughout your shift
Manual handling including heavy lifting, bending and stretching
Person Specification:
Japanese language is REQUIRED
Food preparation skills
Passion for Japanese culture and cuisine with an eagerness to learn and share knowledge
Excellent communication and interpersonal skills, capable of engaging positively with customers
Previous experience in customer service, food handling, or promotional events is preferred but not essential
Strong commitment to hygiene, cleanliness, and maintaining food safety standards
Eligibility to work in the UK - YMS/working holiday visa holders are welcome
What We Offer:
Joining our team means becoming part of a dynamic and diverse community that shares a love for Japanese culture and cuisine. We provide comprehensive training, opportunities for growth, and a welcoming work environment. This role is a fantastic opportunity to enhance your communication skills, deepen your knowledge of Japanese food products, and engage with a wide range of customers.
This is an exciting chance for individuals looking to combine their passion for Japanese culture with a rewarding customer service role.
Ready to take the next step in your career journey with Japan Centre? Apply now to become a valued member of our team and help spread the joy of Japanese cuisine!
- Locations
- Japan Centre Leicester square, Ichiba
Employee Benefits
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We’re a fun place to work ~ !!
Challenging targets - but rewarding benefits.
Fast paced. Interesting. Dynamic team.
We want you to be able to talk to our customers with confidence about our menu - that’s why large amounts of our dishes are available as colleague meals - So you can experience the delicious food for yourself and then wax lyrical to our guests.
At JCG/Shoryu/Ichiba - we work hard - but we want you to be able to play hard too - We have some great social events & parties.
Takoyaki Tuesday - Wings Wednesday - many of our best ideas come from our colleagues - You’ll always be listened to if you have ideas that you want to share with us!
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Everyday is a SALE day
Our colleagues can enjoy a massive 50% discount across our restaurants and 33% discount across our retail stores.
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Did someone say Free lunch (or even dinner)?
Free staff meal on duty for restaurant and retail colleagues
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Pensions enhancement
3% company contribution towards Now Pensions
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Career Development
Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – many of our Managers and Head Chefs joined us as Waiters/Runners and Kitchen Assistants.
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Employee referral bonus scheme
You can get £150 for referring a regular colleague, and £300 for referring a Manager. There is no limit to how many people you can refer!
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Guaranteed Birthday off
We give you a paid day off for your your birthday- so you can go out & enjoy with your family & friends!
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Extra holiday
After every 1 year anniversary, you will gain 1 extra day holiday up to 5 years.
TAK TOKUMINE, CEO
I am excited to welcome you to the Japan Centre family and share with you my passion for Japanese foods, traditions and heritage from my hometown Fukuoka.
Japan Centre - Japanese Food consultant
Are you a Japanese product expert? Great sales pitch? Great communication? Up for a challenge? Apply now!
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