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Passionate about delivering great customer service? Love Japanese food?

At Sakagura, it's important to have the right team to help us achieve the best we can.

If you're a people person, responsible, passionate about Japanese food & culture, fun loving and thrive to provide an excellent customer experience at all times, then this is the role for you!

Job Role: Front of House, Waiter/Waitress

Company: Sakagura, part of the Japan Centre Group

Working Hours: Full time, 40 hours a week, Permanent - Must be Fully Flexible; Able to work Monday - Sunday, on a rota basis between the hours of 11:AM-11:30PM

Pay: £8.25 per hour PLUS service charge/tips (starting)

Staff Benefits: 20% staff discount, Free lunch meal, Perkbox Access, pension scheme and referral bonus if you refer a friend to work with us!

Job Purpose:

Dealing directly with customers greeting and offering a great customer service. Be very friendly, courteous, patient, and industrious and knowledgeable about a food and drinks are key points for this role.

Duties and Responsibilities:

  • Serve customers in accordance with Company’s Customer Service guidelines and expectations
  • Report any complaints, problems, broken equipment to the Supervisor and management
  • Be knowledgeable about any daily offers by the Management
  • Greeting and seating guests at their table
  • Answer customer queries
  • Being a strong team player and friendly to your colleagues and management
  • Being tidy, clean and hygienic, follow up hygiene rules and regulations as per company’s policies and regulations
  • Timely communication on outstanding tasks.
  • Taking and following verbal and written instruction
  • Promoting the company
  • Other duties associated with this role and requested by line managers.

Essential Requirement

  • A candidate must have good English language skills and eligible to work in the UK
  • Displays initiative and can easily adapt in a fast pace work environment
  • Must be fully flexible


Or, know someone who would be a perfect fit? Let them know!


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Employee Benefits

Join us and you get all these amazing benefits!

  • 20% employee discount

    Employees get 20% off across all our sites including Shoryu, Sakagura, Japan Centre, and Ichiba

  • Free Lunch Meal

    Tasty rice and noodle dishes. Yum!

  • Perkbox

    Employees get discount from big brand retailers.

  • Auto-enrollment pensions scheme

    3% contribution from Now Pensions


I am excited to welcome you to the Japan Centre family and share with you my passion for Japanese foods, traditions and heritage from my hometown Fukuoka. 

Already working at Japan Centre Group?

Let’s recruit together and find your next colleague.

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  • Jonathan Whitley
  • Maria Vittoria Vecchione
  • Miki Inoue
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  • Peter Withers

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