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Head Chef

Irrashaimase!

Shoryu Ramen Ltd

From the team behind Japan Centre, Shoryu Ramen launched in November 2012. Shoryu Ramen specialises in Hakata tonkotsu ramen is a style of ramen made with a thick, rich, white pork soup and thin, straight ramen noodles. Our Hakata tonkotsu ramen recipe has been specially created by our Executive Chef Kanji Furukawa who was born and raised in Hakata, to provide the UK with highly crafted, genuine tonkotsu rarely found outside Japan. Shoryu's owner Tak Tokumine is also a native of Fukuoka city and along with Kanji is dedicated to championing his hometown’s local specialty.

We would like to welcome you to the Japan Centre Group!

Job title: Head Chef

Work Location: Oxford

Division/Department: Kitchen Operations

Reporting To: Area Head Chef/Executive Chef

Job Purpose: As the Head Chef you will plan, direct and oversee the kitchen operation of Shoryu Ramen Kitchen. Managing the day to day management of Kitchen staff, and service standards, meeting KPI targets, implementing and maintaining procedures for a great kitchen operation. Control daily performance and ensuring outstanding food for your menus. Standards of food, kitchen service, health and safety and inventory control will all optimize profits and ensure that guests are amazed by their eating experience.

Essential Duties and Responsibilities:

CUSTOMER

  • Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom
  • Agree and implement actions to continuously improve the guest experience
  • Ensure customer requests and feedback, both verbal and written are responded promptly and efficiently
  • Maintain and further enhance relationships within the immediate locality, namely residents
  • Maximise incremental sales opportunities by adding customer value at every opportunity
  • Focus on offer: roll out loyalty scheme, email offers, specials and menu initiatives 
  • Focus on Company Values: Authenticity, Variety, Quality, Accessibility 
  • Online: support online development through customer fulfillment
  • Ensure Mystery Guests Results are achieved to a high standard
  • Passionate about service standards
  • Goes the extra mile & exceeds expectations
  • Reacts well to customers

PEOPLE

  • Be a role model, setting an example to colleagues and acting with discretion at all times.
  • To be actively involved in all colleague related issues and to handle them in a professional manner.
  • Provide necessary leadership, planning and communication skills to ensure the timely delivery of self-set goals.  
  • Together with the management team, devise and present Company goals and strategy to colleagues to ensure transparency and unity.
  • Build strong relationships with clients and suppliers, including consultants
  • Managing and developing colleagues, scheduling and supervising new team members
  • Determine team staffing needs and recruit staff if and when required
  • To understand the need for training and development of all colleagues. 
  • Take a proactive approach in training colleagues on their responsibilities regarding Fire Safety, Health and Safety, Food Hygiene and Customer Service.
  • Responsible for all departmental induction training and on the job training for new members of staff and also newly promoted colleagues.
  • Through great and engaged leadership, ensure a High Performance Working (HPW) Team is built and reflected in performance standards.
  • Appraise colleagues (and managers) annually, providing a succession plan; performance managing colleagues as required.

OPERATIONAL

  • Research, design and implement the food offering for the full restaurant menu.  This is to include seasonal dishes, tasting menus and events menus
  • Monitor sales trends and menu uptake, amending our offering as appropriate, removing poorly performing dishes, and routinely trialing better alternatives
  • Delivering strong management and customer service skills
  • You will support and guide the kitchen team to achieve the highest attainable standards in terms of quality and variety of food, with fresh and winning seasonal menus
  • Being fully conversant with the Restaurant operations and to efficiently manage the operation of all shifts.
  • Keep up to date with the latest food trends and new openings in the vicinity and FD sector, conducting regular competitor visits to improve FD awareness and our offering 
  • To ensure that safety of the working environment in the department is maintained
  • Helping in any area of the restaurant when circumstances dictate

FINANCIAL and CONTROLLING COSTS

  • Maintain Monthly Expenses Budget: keeping record of all expenses on a monthly basis; planning ahead on any projects and/or tasks .
  • Report Performance data via weekly/monthly/period reports as required – examine trend data and exceptional items, taking corrective steps in a timely manner
  • Payroll controls, to hit plan – support HR with monthly analysis of controls
  • Food cost controls to be within agreed budgets including stock loss and shrink. 
  • Record and report any ordering costs and cash loss
  • Maintain and track agency and contractor expenses
  • Equipment and dilapidation cost controls reported monthly – manage contracts wisely, spending in a prudent way
  • Report on any accounts or sales exceptional items – monitoring ‘complimentary losses
  • and any site cash discrepancies.
  • Manage food waste to prescribed and agreed limits
  • Forecast any operational CAPEX (Capital Expenditure) needs, supporting proposals
  • Control costs on other expenses such as uniform, stationery and travel.
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Employee Benefits

Join us and you get all these amazing benefits!

  • 20% employee discount

    Employees get 20% off across all our sites including Shoryu, Sakagura, Japan Centre, and Ichiba

  • Free Lunch Meal

    Tasty rice and noodle dishes. Yum!

  • Perkbox

    Employees get discount from big brand retailers.

  • Auto-enrollment pensions scheme

    3% contribution from Now Pensions

TAK TOKUMINE, CEO

I am excited to welcome you to the Japan Centre family and share with you my passion for Japanese foods, traditions and heritage from my hometown Fukuoka. 

Already working at Japan Centre Group?

Let’s recruit together and find your next colleague.

email
@japancentre.com
  • Andy Cimatu
  • Dan Williams
  • Jonathan Whitley
  • Maria Vittoria Vecchione
  • Miki Inoue
  • Mimi Tokumine
  • Peter Cowie
  • Peter Withers
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